Preferred Member Program: Frequently Asked Questions

The Herbalife Preferred Member program is a popular way to enjoy Herbalife products at reduced prices. Below you will find answers to the most common questions about the program to help you decide if Preferred Membership is right for you.

What is the Herbalife Preferred Member program?

The Preferred Member program is a customer membership tier that provides a 25% discount on all Herbalife products compared to the suggested retail price. It is designed for customers who want to enjoy Herbalife products regularly at the best possible price without becoming a distributor or taking on any business obligations.

How much does it cost to become a Preferred Member?

There is a small one-time membership fee to join the Preferred Member program. This fee covers the cost of your membership kit and enrollment processing. There are no recurring fees, annual renewals, or hidden charges. Most customers find that the savings on their very first order more than offset the membership fee.

What discount do Preferred Members receive?

Preferred Members receive a 25% discount off the suggested retail price on all Herbalife products. This discount applies to every order you place, regardless of the order size or frequency. The discount is automatically applied at checkout when you are logged into your Preferred Member account.

Are there any purchase requirements or minimums?

No. Preferred Members are not required to make any minimum purchases, set up auto-ship orders, or buy products on a regular schedule. You order what you want, when you want, and there are no penalties for not ordering. The program is designed to be completely flexible and commitment-free.

Can I cancel my Preferred Membership?

Yes, you can cancel your Preferred Membership at any time by contacting customer support. There are no cancellation fees or penalties. However, since there are no ongoing costs or purchase requirements, most members choose to keep their membership active to take advantage of the discount whenever they want to place an order.

How is Preferred Membership different from becoming a distributor?

Preferred Members are customers who enjoy discounted pricing on products for personal use. Distributors are independent business owners who can sell Herbalife products to others and earn income from those sales. Preferred Members do not have the right to resell products or recruit others, and they do not have access to the business opportunity or distributor-level pricing. If you are interested in earning income with Herbalife, the distributor option may be a better fit.

How do I sign up?

You can sign up for the Preferred Member program through our website or by contacting your independent Herbalife distributor. The enrollment process takes just a few minutes and requires basic personal information and payment for the one-time membership fee. Once enrolled, you can immediately begin ordering products at your discounted price.

Can I upgrade from Preferred Member to Distributor later?

Yes. If you start as a Preferred Member and later decide you want to explore the Herbalife business opportunity, you can upgrade to distributor status. Contact your sponsor or our support team to learn about the upgrade process and any associated requirements.